Center For Better Hearing - Glens Falls, NY

Man pointing finger at 5 stars

Did you know that you can help out future patients and your healthcare provider simultaneously just by creating a brief, truthful review online?

Considering increasingly more people count on online reviews in finding a healthcare provider, simply sharing your experiences can push someone to finally seek the help they require. Additionally, you can enable your hearing care professional to address any issues that could augment the practice—in turn producing a positive experience for future patients.

Are you ready to make a difference in people’s lives? Here are four additional reasons you should review your hearing care professional on the web.

1. It’s simple to post a review online

Many hearing care providers have a website with a web page focused on reviews, and this is the best place to start. Simply navigate to the website, find the review page, and post a concise review directly on the website—all in less time than it takes to brew a cup of coffee.

2. You can help people finally seek the assistance they need

According to a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will trust web-based reviews as much as personal suggestions.

This means 8 out of 10 people will consider your review as seriously as a personal referral. So if you had a pleasant experience, submitting a positive online review is hands down the best way to get the message out, encouraging other people to get the same quality of care.

3. You can help cultivate a fair picture of the practice

Studies have shown that people are significantly more likely to post reviews after a bad experience than after a positive one. This produces a negativity bias that can portray the practice in a bad light.

No one is perfect—and no practice is either. Regardless of whether the negative reviews are warranted or not, they will get posted. And if the positive experiences go unpublished, this will generate a distorted picture. If you feel the practice deserves a good reputation, you can help them out by publishing a positive review.

4. You can help your hearing care provider enhance the patient experience

We believe in truthful, respectful reviews, without regard to whether those reviews are positive or negative. However, we also are convinced that seeking to resolve issues privately is the best place to start.

If you’ve had a negative experience, it’s almost always best to first get in touch with the practice privately. Quite often, the issues can be dealt with whereby both parties are satisfied. However, if the issues were not remedied to your satisfaction, you may believe that your negative experience must be shared.

If that’s the case, in the name of honesty, you may want to submit respectful recommendations that can help the provider improve the patient experience. This ultimately helps the practice and brings about a more rewarding experience for potential patients.

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